Login issues — the common ones and how to get back in
Locked out or something’s not working on the login page? This page covers the four things that usually go wrong, in the order they most often do. If none of them fit, contact support directly at support@techs.solar with your account email.
“Invalid credentials” — wrong email or password
Section titled ““Invalid credentials” — wrong email or password”Double-check the email address you registered with. techs.solar accounts are keyed on the email exactly as you entered it — not case-sensitive, but a stray whitespace or a wrong domain will fail.
If your password is the problem, use the Forgot password link on the login page. You’ll receive a reset email; click the link inside and set a new password. Reset links expire quickly — use it within about an hour of receiving it, or request a fresh one.
“Too many attempts” — you’re rate-limited
Section titled ““Too many attempts” — you’re rate-limited”If you enter wrong credentials repeatedly, techs.solar temporarily blocks further attempts from your combination of network and email address. The limit is small — a handful of tries per minute — and it clears on its own within about a minute of stopping.
Trigger it and you’ll see a “too many attempts” or “429” message. Wait a minute, then try again with the correct password. If you can’t remember it, jump straight to Forgot password instead of guessing further.
Signed in but the dashboard is locked
Section titled “Signed in but the dashboard is locked”If you can log in but land on a “Verify your email” screen with the rest of the dashboard inaccessible, your account is registered but not yet verified. Click the link in the welcome email techs.solar sent when you signed up — until that link is clicked, the dashboard deliberately stays locked.
If the welcome email never arrived or was deleted, the verify-email page has a Resend verification email button. Check your spam folder first — most missing verification emails end up there, not lost.
The page won’t load at all
Section titled “The page won’t load at all”If techs.solar itself won’t load — not just the login page — the platform may be experiencing an outage. Check techs.solar’s status channel (if one is published) or try again in a few minutes. If it’s still down, contact support.
Still stuck?
Section titled “Still stuck?”Email support@techs.solar with your registered account email and a short description of what you’re seeing. If a specific error message appears on screen, quote it verbatim — that speeds diagnosis a lot.
Where to go from here
Section titled “Where to go from here”- What to check on your first day: first-day-checklist
- Other error patterns and their fixes: common-errors